What is the check-in and check-out policy at Pullman Kuala Lumpur City Centre Hotel & Residences?
Check-in is at 15:00 and check-out is by 12:00.
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PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES
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Key details
About the Hotel
4 Jalan Conlay, Kuala Lumpur, 50450,
- Steps from the KLCC - Bukit Bintang Pedestrian Walkway
Great
8.2
8.5
4.0
4.0
The deluxe 5-star Pullman Kuala Lumpur City Centre Hotel & Residences is situated in Bukit Bintang with an outdoor swimming pool and comprises 451 rooms, a new lobby with newspapers, as well as parking for a more comfortable stay. Staying at the modern hotel, guests discover the shopping area merely 8 minutes' stroll from the KLCC - Bukit Bintang Pedestrian Walkway.
Location
This Kuala Lumpur hotel has a prime location within a few blocks of Jalan Alor, while shopping venues like the Suria KLCC are only 1.2 km away. The Pullman Kuala Lumpur City Centre Hotel & Residences offers proximity to such family venues as the state-of-the-art Aquaria Oceanarium (1.1 km) and the KL Tower Mini Zoo (1.3 km).
In addition, KLCC Park is a mere 9 minutes on foot from the accommodation and the 95-hectare park "Titiwangsa Lake Gardens" is nearly a 10-minute ride away. The nearby entertainment attractions of Kuala Lumpur include Royal Selangor Golf Club, which is only 1.4 km away.
StarMart Express Checkin Kiosk bus station can be found approximately a 15-minute stroll away, and the closest underground station Bukit Bintang is in proximity to Pullman Kuala Lumpur City Centre Hotel & Residences.
Rooms
Most of the rooms at the hotel overlook Petronas Twin Towers and provide guests with a plasma TV as well as a minibar fridge for more comfort. Furnished with a writing desk, these rooms have a sitting area and a dining area. The modern bedrooms feature lockers. Featuring amenities such as hair dryers and bath sheets, the private bathrooms come with a bidet, a walk-in shower, and a separate toilet. Some rooms also boast views of Petronas Twin Towers.
Eat & Drink
You can visit Living Space restaurant for high tea and eat international dishes. It is open for dinner and lunch. The Pullman Kuala Lumpur City Centre Hotel & Residences features a lounge bar that serves laid-back drinks. The property features a restaurant nearby, where guests can enjoy a variety of international cuisine.
Leisure & Business
There are fitness classes and spa therapy available at additional cost. An outdoor swimming pool and aromatherapy, spa treatments, and spa service will guarantee a truly relaxing experience. A full-service spa and a wellness centre is sure to make for an excellent stay.
“The hotel makes a strong impression, and the staff earn high marks for friendliness and attentiveness. I noted the rooftop pool area provides an appealing urban escape, while inside, Cantonese cuisine is a highlight. For those seeking a blend of comfort and convenience in the city center, this looks like a solid choice.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Deluxe King Room2 persons35 m²1 King-size bedAir conditioningBathtubroom details
- Deluxe Twin Room2 persons35 m²2 Single bedsAir conditioningBathtubroom details
- Regency King Suite Club Lounge Access2 persons72 m²Air conditioningBathtubroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Barber shop
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Pullman Kuala Lumpur City Centre Hotel & Residences offers a delightful array of dining options, showcasing an enticing blend of international and cultural cuisines. From contemporary settings to traditional flavors, each venue promises a unique dining adventure, perfect for both casual meals and special occasions.
Living Space
International
Ambiance
Modern and vibrant atmosphere.
Key Offerings
Enjoy an extensive menu perfect for casual dining or business meals, open all day for your gastronomic cravings.
Reservation
Not needed.
Open daily from 06:30 to 22:00.
Red
Cantonese
Ambiance
Elegantly designed with a chic atmosphere and private dining rooms.
Key Offerings
This uniquely themed restaurant specializes in modern Chinese dishes like dim sum and congee, offering a delightful dining experience with the freshest seafood.
Reservation
Recommended for private dining.
Open daily from 12:00 to 22:30.
Enju
Japanese
Ambiance
Contemporary yet inviting dining space.
Key Offerings
Savor a variety of authentic Japanese dishes paired with a selection of sake and shoshu for a complete culinary experience.
Reservation
Recommended, especially for dinner.
Open Monday to Friday from 12:00 to 23:00 and Saturday from 18:00 to 23:00.
Sedap Restaurant
International
Ambiance
Family-friendly and modern setting.
Key Offerings
Explore a delightful buffet featuring a range of local and international dishes, including a weekend seafood BBQ feast perfect for family gatherings.
Reservation
Not needed.
Open daily from 06:00 to 00:00.
Pullman Kuala Lumpur City Centre Hotel & Residences Location
4 Jalan Conlay, Kuala Lumpur, 50450,
Explore Kuala Lumpur
Local Experiences
Pavilion KL
7 minutes' walk
Luxury shopping mall featuring high-end brands, dining options, and seasonal events. A vibrant hub for shopping enthusiasts.
Suria KLCC
15 minutes' walk
Shopping center located at the base of the iconic Petronas Towers, offers an array of shops, eateries, and cultural exhibits.
Petronas Twin Towers
16 minutes' walk
Iconic landmarks with a sky bridge and observation deck. The views from the top are remarkable, particularly at sunset.
KLCC Park
25 minutes' walk
Large green space in the city center, featuring walking paths, a lake, and playgrounds. Great for a family outing or leisurely stroll.
KL Forest Eco Park
19 minutes' walk
Urban rainforest featuring canopy walks and nature trails. A relaxing retreat for nature lovers, close to city attractions.
Aquaria KLCC
14 minutes' walk
Underwater aquarium showcasing marine life from around the world. Ideal for families and anyone intrigued by oceanic wonders.
Bike Rentals at KLCC
15 minutes' walk
Bike rental services available near KLCC Park. Enjoy a scenic ride around the park and city for a memorable adventure.
Spa Treatments Nearby
5 minutes' walk
Wellness retreats providing massages and spa therapies. Perfect for relaxation and rejuvenation after a busy day.
Horizon Grill
1 minute' walk
Rooftop restaurant offering stunning city views and a menu featuring grilled specialties in an elegant atmosphere.
Din Tai Fung Pavilion KL
3 minutes' walk
Famous for its dumplings and Taiwanese cuisine. A lively spot ideal for both casual dining and special occasions.
Eccucino
1 minute' walk
International buffet with a variety of dishes and themed dining nights. Family-friendly atmosphere with vegetarian options.
Hakka Restaurant
3 minutes' walk
Renowned for authentic Hakka dishes, specializing in clay pot meals. Suitable for casual dining with friends or family.
Zouk KL
10 minutes' drive
Popular nightlife venue with vibrant music scenes and themed parties. Great place for dancing and experiencing local nightlife.
Central Market
25 minutes' walk
Cultural heritage site offering local crafts, art, and food stalls. Family-friendly with activities and events throughout the year.
Live Music at Hard Rock Cafe
8 minutes' drive
Live music venue with classic rock atmosphere and hearty American fare. Perfect for music lovers and casual dining.
Pavilion Kuala Lumpur Events
7 minutes' walk
Hosts seasonal events and festivals, including fashion shows and concerts. A lively spot for family-friendly entertainment.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MYR 65 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Hindi, Bahasa Indonesian, Malay, Tagalog / Filipino
Number of floors:
29
Number of rooms:
451
Former name
Prince Residence Kuala Lumpur
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Spacious apartment
Stunning interior
Convenient location
Varied breakfast
Warm service
Cons
Cigarette smell
Dusty shelves
Guest reviewsbased on 1444 reviews
medina from saudi arabia
Single
deluxe king room
3 nights in November 2025
|
Reviewed: February 04, 2026
9.0/10
comfortable city stay
convenient location friendly staff spacious room
I found the location really convenient. the staff were friendly. I felt welcome. the room i had was spacious and included all the amenities i needed. the views were good. I also used the pool and gym.
the air conditioning did not work, so they moved me to another room. it was disruptive to my stay though.
Service
9/10
The staff greeted guests warmly. they were efficient at check-in and check-out. i noticed several staff members fluent in multiple languages. They easily assisted international visitors.
Rooms
8/10
my room had a king-sized bed. it included a separate seating area with a sofa and a coffee table. the bathroom featured a walk-in shower and provided premium toiletries.
Dining
9/10
The hotel restaurant offers a breakfast buffet. i saw options for both asian and western cuisine available. i enjoyed fresh fruit, pastries, and hot dishes. All were regularly replenished.
Location
10/10
the hotel is near many attractions. the pavilion mall is directly opposite the hotel. there is easy access to public transportation nearby.
0 Helpful
|
Martín from Argentina
Family with children
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 24, 2025
6/10
a quite mixed stay
aged room slow service
the location was satisfactory because it allowed quick access to nearby shopping centers.
the room was quite aged. the breakfast experience was subpar. the food selection did not meet expectations and the service was slow and inattentive.
0 Helpful
Marketa from Czechia
Couple
Deluxe King Room
2 nights in October 2025
|
Reviewed: December 18, 2025
9.0/10
Excellent Service and Convenient Location
birthday cake convenient location parking elevators
It was a lovely surprise. The hotel is located a 3-minute walk from Pavilion Shopping Mall and a train station. Hotel parking elevators are close to the room elevators.
The hairdryer was kept within the closet on the mid shelf, so I needed to call reception to ask questions.
Dining
9/10
The hotel offers diverse culinary options, including a breakfast buffet with a wide selection of foods. The Ramadan buffet provided excellent service and a friendly atmosphere. I appreciated the dining experience, it enhanced my stay.
Location
9/10
The hotel is conveniently located near the Pavilion Shopping Mall. Its position allows easy access to shopping, dining, and business destinations. I found the location ideal for exploring the area.
0 Helpful
|
thomas from Germany
Single
Deluxe King Room
3 nights in October 2025
|
Reviewed: December 11, 2025
9.0/10
solid hotel, slight issue
pavillion mall front desk prompt service comfortable bed
I appreciate the location, its near pavillion mall. there is no bridge directly, but walkable crossing a road. front desk personnel provides acceptable service. housekeeping delivers prompt service. I enjoyed my stay. my room was nice. The bed felt comfortable.
check-in experienced was unexpectedly long. it took almost one hour. i later learned the room was not ready.
Dining
9/10
good food venues exist inside the hotel. you can find multiple restaurants with diverse cuisines. the breakfast buffet provides a vast selection of choices. the quality of food preparation stands out.
Service
9/10
the staff were always helpful. this was a lovely surprise. i appreciate this kindness.
Location
10/10
this hotel offers convenient access to main attractions. the hotel is within walking distance of shopping destinations. accessibility to transportation hubs makes moving around easier. the pavilion shopping center is just across the street.
Facilities
8/10
the hotel offers a club lounge for certain room categories. the pool is located on tenth floor. a gym is accessible to guests. the hotel provides various amenities.
0 Helpful
|
Jean from France
Family with children
Deluxe King Room
3 nights in October 2025
|
Reviewed: December 04, 2025
9.0/10
Good stay at hotel
comfortable room birthday decoration friendly staff club access
I found a big and comfortable room. The hotel decorated the room nicely for my birthday. Staff was cute. Anjaly, who served me at breakfast, was very friendly. The cleanliness of the hotel also was good.
The room had little natural light.
Facilities
9/10
The hotel features a pool with many options for drinks and food near it. The gym includes three treadmills and two stationary bikes . A Blu Bar provides noodle dishes and drinks.
Dining
8/10
Breakfast featured Asian, Indian, and Western varieties. The Sedap restaurant offers steaks, Italian options, and Malay cuisine. The hotel provide many options for food in the area.
Location
10/10
The hotel is in the center of the shopping district. The Conlay MRT Station is about a five-minute walk away. Bukit Bintang Monorail Station is reachable within ten minutes by foot.
Service
9/10
Front desk staff was friendly and helpful. Staff always cares about the customers. The Blu Bar and Terrace Pool have nice bartender. Really good treatment by staff upon arrival and departure was provided.
0 Helpful
|
Show more reviews
FAQs
About Pullman Kuala Lumpur City Centre Hotel & Residences
How far is Pullman Kuala Lumpur City Centre Hotel & Residences from the nearest MRT station?
The hotel is approximately 550 m from Raja Chulan MRT station.
What dining options are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel features four restaurants: Sedap Restaurant for all-day dining, RED Chinese Cuisine for Chinese specialties, Enju for Japanese cuisine, and the Blu Bar & Cigars.
Is there a swimming pool at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there is an outdoor swimming pool available for guests.
What room amenities are offered at Pullman Kuala Lumpur City Centre Hotel & Residences?
Rooms include air conditioning, a flat-screen satellite TV, a minibar, coffee/tea making facilities, and en suite bathrooms with separate bath and shower.
What recreational facilities does Pullman Kuala Lumpur City Centre Hotel & Residences provide?
The hotel offers a fitness centre, an outdoor swimming pool, and spa services.
Are there any attractions near Pullman Kuala Lumpur City Centre Hotel & Residences?
Nearby attractions include Pavilion Kuala Lumpur shopping mall (0.5 km), Petronas Twin Towers (3 km), and KLCC Park (2 km).
Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Private parking is available on-site for free, but reservation is needed.
Are there family-friendly amenities at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, the hotel offers a kids' club and babysitting services for an additional fee.
What is the distance from Pullman Kuala Lumpur City Centre Hotel & Residences to Kuala Lumpur International Airport?
The hotel is located 66 km from Kuala Lumpur International Airport.
Is there a spa at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, Vibes Spa offers a variety of therapeutic treatments for guests.
How much does breakfast cost at Pullman Kuala Lumpur City Centre Hotel & Residences?
Breakfast is available for an additional charge of 85 MYR.
What payment methods are accepted at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel accepts American Express, Visa, JCB, and MasterCard.
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